FAQs

  • The MAC Rewards Program lets members earn points and redeem dollars for dining at Cafeteria 15L, Iron Horse Tavern, Public House, Mas Taco Bar, and MIX Downtown. Each member has a registered phone number to present when dining at these locations. Members accrue points with every purchase and redeem them for rewards dollars that can be used towards food and drink purchases at any of the locations listed.

  • It’s free to join the MAC Rewards Program.

  • Yes! We do not share, sell or provide any of your information with other parties. Our Privacy Policy can be viewed online at https://www.macrewards.net/terms-conditions

  • The MAC Rewards Program is for individual customers only, 18 years of age or older. Points may not be credited to business entities. Employees of MAC Entertainment Group are not eligible for membership.

  • To earn Rewards Points, please give your server your registered phone number before the time of purchase. Points will automatically post to your account by the next day. You can also earn Rewards Points take-out at all participating locations. Only the member paying the bill is eligible to receive the points.

    Please note that Rewards Points cannot be earned on private dining events.

  • $1 spent = 1 MAC Rewards point earned. The more points you earn, the more Rewards dollars you have to spend!

    100 points = $5 Rewards dollars

    200 points = $15 Rewards dollars

    300 points = $25 Rewards dollars

    There are so many other ways to earn points, such as Referring a Friend, ‘Double Point Wednesdays’ and more! There are other perks you can earn just by being a rewards member such as ‘Free Secret Taco’, ‘Exclusive MAC Rewards Member Happy Hours’, and more!

    To use your Rewards Dollars, please give your registered phone number to your server at the time of purchase. Let them know that you would like to use your Rewards Dollars for payment. You will receive a receipt with the dollar amount used for that meal and your adjusted Rewards Dollars balance. You cannot specify the amount of Rewards Dollars you would like to use towards your purchase. For example, if you have $100 Rewards Dollars in your account, you cannot apply just $20 to the bill. However, if your bill is less than the Rewards Dollars you have, you will keep your remaining balance of Rewards Dollars.

  • Rewards Points do not expire. Rewards Dollars expire one year from date earned. Rewards Dollars given for special promotions expire based on terms and conditions of offer.

  • Check your balance by logging into your account at https://cafeteria15l.myguestaccount.com/guest/accountlogin

  • To refer a friend, log-in to your account. In the “Refer a Friend” section, type in your friend’s email address along with a message and hit “Send Message”. Once your friend has registered through your link AND comes in for their first visit at any of our participating locations, you will automatically receive 50 Rewards points in your account!

  • Passwords can be recovered by visiting: https://cafeteria15l.myguestaccount.com/guest/accountlogin.

    If you have forgotten your username, please email us at info@mac-rewards.com. Please include your account number or registered phone number.

  • If you think Rewards Points were not properly added to your account, please email info@mac-rewards.com. Please include your account number or registered phone number, restaurant location, date of visit, check number and sub-total of the check.

  • Unfortunately, you cannot earn points after you have paid your bill.

  • Rewards Points can be earned on gift card purchases made in-store. Rewards Dollars cannot be used for purchase of gift cards.

  • Yes, you do earn Rewards Points when purchasing gift cards. However, you cannot earn Rewards Points on purchases made with gift cards. Rewards Dollars cannot be used to purchase gift cards.

  • No. Points are awarded on the check sub-total for food and beverage purchases only.

Have a question you don’t see here? Email us at info@mac-rewards.com